Refund Policy

Your plan is paid once a year: first for your first year, then for each renewal. The rules below apply to each of these payments on its own.

A real person reviews every new site before it goes live. If we reject your site at that review, we refund the full amount you paid for its first year. You don’t need to ask — we’ll contact you to arrange it.

Once we approve your site, the service has been delivered — your address is yours and you can publish. From then on, we don’t refund its first year, except where the law says we must.

A renewal pays for one more year of a site that’s already approved, so the rule above applies to it from the day you pay: we don’t refund renewals or add-ons, except where the law says we must.

Nothing is charged automatically, so you’ll never pay for a year you didn’t choose. If you don’t want another year, simply don’t renew.

If we ever close Launchfolio permanently, we’ll give you reasonable notice by email, so you can save or export your content before it goes offline. See “What you keep, and for how long” in our Terms.

• Back to the account that paid. We send refunds by bank transfer to the bank account the payment came from.
• Bank fees. Fees your bank or a middle bank charged for the original transfer can’t be refunded, and banks may charge fees on the refund too.
• Timing. International transfers can take several business days to arrive.

Email hadiirshaid8722@gmail.com from the address on your account, with your web address and the reference of the payment.