Content checks and reports

• When you press Publish, Publish this design or Put this version live, only what’s new since your live site is checked: the words, links and pictures you added or changed. What’s already live isn’t checked again.
• Most of the time it takes a moment and your changes go live as usual.
• A video you upload as a background is always looked at by a person on our team first, and so is a picture the check can’t open.
• Your email address and phone number aren’t part of the check.

If something needs a look from our team, you see Your changes are waiting for a quick review. Your live site stays exactly as it was until then. You can keep editing, and you can change it and publish again.

Sometimes we ask you to change something without stopping anything. You get an email, and A note from our team shows at the top of your dashboard, the editor and the Designer for 7 days. Your site stays live. Visitors never see it.

When content goes against our rules, we can pause publishing on your account. You get an email with the reason. At the top of your dashboard, the editor and the Designer you see Publishing is paused on your account, and Publish becomes Publishing paused.

• It covers every site on your account.
• You can still sign in, edit your drafts, and take a site offline with Unpublish (hide my page).
• Your live site stays as it is, unless we took it offline too. The email says which.

1. 1

   Press See why and appeal in the banner, or press Publishing paused

   You see why, in our words, and a link to our content rules.

2. 2

   Under Think we got it wrong?, write your appeal

   At least 20 characters: what the content is and why it’s fine.

3. 3

   Press Send appeal

   A person reads it. While it waits, the same place says We have your appeal. You can have one appeal waiting at a time.

4. 4

   We email you our answer

   If we agree, publishing comes back on straight away (publish again if we took your site offline). If not, our answer shows in the same place, and you can send another appeal.

For serious or repeated problems we can close an account. You can’t sign in any more and your sites go offline. We email you the reason. If you think it’s a mistake, reply to that email.

Every live site has Report at the very bottom of the page. It’s there whatever the site looks like, on its Launchfolio address and on its own domain.

1. 1

   Press Report at the bottom of the site

   The Report this site window opens, in the site’s language.

2. 2

   Pick what’s wrong

   For example Sexual or adult content, Scam, fraud or phishing or Political content.

3. 3

   Add details and your email if you like

   Both are optional. Details can be up to 1000 characters. We only use your email to ask you more about it.

4. 4

   Press Send report

   Your report goes to the Launchfolio team. The site’s owner doesn’t see who reported it.

• Publish your sitePreview, publish, hide your site, and go back to an earlier version.
• Notifications and new messagesThe bell, and which emails always come.
• Content rulesWhat isn’t allowed on a site.